IQOS

    IQOS

    Interactive Web Application

    Client

    IQOS Indonesia

    Project Year

    2023

    Services

    UI/UX Design

    Website Development

    Digitizing Product Knowledge for a Premium Retail Experience

    IQOS required a web-based digital tool to enhance in-store product presentations across its hub-stores. The objective was to equip sales representatives with a structured, interactive platform that communicates product knowledge clearly while maintaining the brand’s premium and technology-driven positioning.

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    Designing a Tablet-Optimized Sales Enablement Platform

    A web-based presentation tool was developed specifically for tablet usage, enabling seamless navigation during live customer interactions. The platform integrates structured product education, visual storytelling, and guided sales flows to support consistent messaging while allowing flexibility for personalized engagement.

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    Redefining How Retail Conversations Drive Brand Value

    This digital tool transforms static product explanations into immersive, guided brand experiences. Sales teams gain confidence through structured storytelling, customers receive clearer product understanding, and every in-store interaction reinforces IQOS’s premium and innovation-led identity.

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